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Privacy Policy
Raywills HR is committed to handling personal information responsibly and transparently. This policy explains the information we collect, why we use it, how we protect it, and the choices available to you when you use our recruitment, career, HR and training services.
Last updated: September 14, 2026
This Privacy Policy applies to visitors, candidates, employers, recruiters, partners, training providers and other users of Raywills HR services. Raywills HR is a service of Raywills Global Services. By using our website or services, you acknowledge the practices described in this policy.
We may collect information you provide directly, including your name, contact details, professional history, education, skills, CV, employment preferences, organisation details, applications, messages and information submitted through forms. We may also collect information generated through your use of our services, such as account activity, application status, preferences, device information and basic technical logs.
We use information to provide and improve recruitment and HR services, create and manage profiles, support job applications, help employers identify relevant talent, provide career and skills recommendations, operate accounts and subscriptions, respond to enquiries, communicate service updates, prevent misuse and maintain the security of our systems.
Where you create a candidate profile or submit a CV, information may be used to assess suitability for opportunities and to support matching between candidates and organisations. Recommendations and match scores are guidance tools and do not constitute a promise of employment or a hiring decision.
We do not sell personal information as a product. Information may be shared where necessary to provide a requested service, including with employers, recruitment partners, training partners, technology providers and professional service providers operating on our behalf. We may also disclose information where required by law, to protect rights and safety, or to investigate suspected misuse.
We retain information for as long as reasonably necessary for the purpose for which it was collected, to provide services, meet legal or operational requirements, resolve disputes and enforce agreements. We use reasonable administrative, technical and organisational safeguards to protect information, but no online system can be guaranteed completely secure.
Depending on applicable law, you may have rights to request access to, correction of, deletion of, or restriction of processing of your personal information. You may also have the right to object to certain processing or withdraw consent where processing is based on consent. Requests can be made through our support channels, subject to reasonable verification and applicable legal requirements.
Our services are intended for users who can lawfully enter into the relevant arrangements. We do not knowingly request unnecessary personal information from children. Our website may also link to third-party services. Their privacy practices are governed by their own policies, and you should review those policies before submitting information to them.
We may update this Privacy Policy when our services, legal obligations or data practices change. The revised version will be published on this page with an updated date. Continued use of the services after an update may be subject to the revised policy.
If you have a privacy question, want to exercise a privacy right, or believe your information has been handled improperly, please contact Raywills HR through the support or contact channels provided on this website.